24/7 AI Customer Support
RAG-powered chatbot trained on your products, FAQs, and documentation. Delivers accurate, contextual answers around the clock—like having your best support agent available 24/7.
AI Chatbot Features for Any Website
Enterprise-grade AI chatbot platform with RAG-powered responses, lead capture, human handover, and 95+ language support. Works on any website or platform—with native plugins for WordPress, Shopify, OpenCart, and custom websites. Free setup included.
Human Handover System
Seamlessly escalate to live agents when needed. Complete chat history, captured lead data, and customer context transfer automatically for smooth transitions.
Ecommerce Order Tracking
Customers check order status, shipping updates, and delivery estimates directly in chat. Native sync with WooCommerce, Shopify, and OpenCart stores.
AI Lead Capture
Automatically collect and qualify leads with smart forms. AI-powered lead scoring routes high-value prospects to your sales team in real-time.
RAG Knowledge Training
Upload PDFs, documents, CSVs, or crawl your website. Your AI learns your entire knowledge base using Retrieval Augmented Generation for accurate responses.
95+ Language Support
Serve customers worldwide with automatic language detection. Maintain consistent brand voice and accuracy across every market you operate in.
RAG Knowledge Training
Train Your AI Chatbot with PDFs, Documents & Website Content
Use RAG (Retrieval Augmented Generation) to ground every answer in your documentation, products, and policies. Your AI learns from your knowledge base to deliver accurate, on-brand responses—no coding required.
- Upload documents: PDFs, Word docs, CSVs, Excel files, FAQs, and product catalogs.
- Crawl websites: Auto-sync content from URLs, sitemaps, and knowledge bases.
- Connect ecommerce platforms: Native sync with WordPress/WooCommerce, Shopify, and OpenCart.
- Control AI responses: Set tone, guardrails, glossary terms, and fallback behaviors.
- Instant updates: Knowledge base changes reflect in AI responses immediately.
Global Multilingual Support
Serve customers worldwide with automatic language detection and consistent brand voice across every market you operate in.
95+ Languages
Auto-detect and respond in visitor's language
Primary Language Control
Set default language for your target market
Brand Voice Consistency
Same tone and terminology across all languages
Custom Glossary
Define product names and brand terms
Seamless Handover
Full context preserved when escalating to humans
Chatbot Deployment & Customization
Launch your AI chatbot in minutes with flexible deployment options, complete brand customization, and powerful analytics dashboard to measure ROI.
One-Click Installation
Deploy your AI chatbot with a single script tag on any website. No coding required—copy, paste, and go live in under 60 seconds.
Brand Customization
Match your brand identity with custom colors, gradients, fonts, positioning, welcome messages, agent avatars, and preset questions.
Ecommerce Plugins
Pre-built WordPress plugin, Shopify app, and OpenCart extension with automatic product sync and order tracking.
Analytics Dashboard
Track conversations, resolution rates, customer satisfaction (CSAT), response times, and peak hours. Export data for reporting.
API & Webhooks
Connect to any system with our REST API. Trigger workflows in Zapier, n8n, Make, or your custom backend with real-time events.
Enterprise Security
SOC 2 compliant infrastructure with end-to-end encryption, SSO/SAML support, role-based access, and comprehensive audit logging.
Complete AI Chatbot Feature Overview
Everything you need to automate customer support and drive conversions—included out of the box with every Vatdi AI chatbot plan.
Category
Features & Capabilities
AI Agent
24/7 intelligent responses powered by GPT-4 & Gemini, brand tone control, RAG-grounded answers, context-aware conversations, fallback handling, and conversation memory.
Human Handover
One-click escalation to live agents, full conversation transcript preserved, captured lead data transferred, intent summary, priority routing, and agent assignment rules.
Ecommerce Integration
Real-time order status lookup, shipping tracking, delivery estimates, product recommendations, cart recovery prompts, and native sync with WooCommerce, Shopify, and OpenCart.
Knowledge Training
Upload PDFs, Word docs, CSVs, Excel files; crawl websites and sitemaps; sync product feeds; instant knowledge updates; version history; and training status dashboard.
Lead Capture
Customizable lead forms, auto-capture email/phone/name, AI lead scoring algorithms, qualification rules, CRM export, CSV download, and real-time lead notifications.
Multilingual
95+ languages supported, automatic language detection, primary language setting, custom glossary terms, brand voice consistency, and localized greeting messages.
Branding
Custom colors and gradients, font selection, widget positioning, welcome messages, agent name and avatar, preset questions, status indicators, and mobile-optimized design.
Integrations
WordPress/WooCommerce plugin, Shopify app, OpenCart extension, REST API, webhooks, Zapier/n8n/Make compatible, CRM connectors, and custom ERP integrations.
Analytics
Conversation volume and trends, resolution rates, customer satisfaction (CSAT), average response time, peak hour analysis, agent performance, and exportable reports.
Security
SOC 2 compliant, end-to-end encryption, SSO/SAML support, role-based access controls, audit logging, GDPR compliance tools, and data retention policies.
Team Management
Unlimited human agents, team workspaces, conversation assignment, availability scheduling, internal notes, canned responses, and performance tracking.
AI Chatbot Integrations: WordPress, Shopify, OpenCart & More
Native chatbot plugins and extensions built for your ecommerce platform with automatic product sync, order tracking, and one-click installation.
WordPress & WooCommerce Chatbot
Official WordPress chatbot plugin syncs posts, pages, products, and orders. Automatic updates keep your AI knowledge current with zero maintenance.
WordPress chatbot pluginShopify Chatbot App
Shopify chatbot app connects your entire catalog and order system. Customers track orders and get product answers instantly.
Shopify chatbot appOpenCart Chatbot Extension
OpenCart AI chatbot extension syncs products, categories, and orders. Enable real-time order tracking and product recommendations.
OpenCart chatbot extensionAny Website Integration
Deploy AI chatbot on any website with a single script tag. Full REST API access for custom integrations with your existing systems.
Custom website integrationZapier & n8n Automation
Connect to 5,000+ apps with Zapier integration. Trigger automated workflows when leads are captured or conversations escalate.
Get startedEnterprise & ERP Integration
Custom integrations for SAP, Salesforce, HubSpot, and proprietary systems. Tailored solutions for complex enterprise requirements.
Book consultationReady to Add an AI Chatbot to Your Ecommerce Store?
Free setup includes installation, RAG training, brand customization, and go-live support. Works with WordPress, WooCommerce, Shopify, and OpenCart.